Defero PBX Solutions
Defero PBX Systems
Local and Cloud PBXs and their inherent voice over the Internet (VoIP) capabilities are revolutionizing the way businesses communicate globally. Businesses which are seeking to invest in useful technology for long term advantages are turning to software PBXs. Many companies which have adopted such systems are reaping significant reductions in both their capital and recurrent (long distance) telephony costs.
Exciting Features:
Get all the base and standard features with your PBX system coupled with any unique and proprietary functions that you need within your organization.
- Keep your office extension with you as you travel by connecting your phone to your company network to ensure you are always reachable.
- Web access to voice mailboxes allows you to deposit voice-mail into email folders for retrieval either locally or remotely.
- SIP phones have individual IP and FWD addresses and may be found via the internet from your PBX wherever you desire to be found.
- Call logging and reporting.
- Direct integration of a VOIP calling plan via the Defero PBX architecture to the USA, Canada or the UK for as little as five US cents per minute.
- Dial in password protection from any external land line or cell phone to access your custom calling plan.
- Access controlled dial-plans to restrict certain call features to specified users.
- Call Distribution ideal for the management of your Call Centre.
Voicemail System
- Password Protected
- Separate Away and Unavailable Messages
- Default or Custom Messages
- Multiple Mail Folders
- E-mail notification of Voicemail
- Voicemail Forwarding
- Visual Message Waiting Indicator (phone supported)
- Message Waiting Stutter Dial tone
Call Features
- Music on Hold & Music on Transfer
- Flexible audio file-based system allows you to record your own music and messages. Supports MP3 music files: a. Volume Control b. RandomPlay c. Linear Play
- Call waiting
- Caller ID
- Caller ID Blocking
- Caller ID on Call Waiting
- Call Forward on Busy
- Call Forward on No Answer
- Call Transfer
- Do Not Disturb
- Call Group pickup
Traditional Telephone Interoperability
- Support for traditional analog lines or T1 circuits.
Directory Listing
- Search for employees by name.
Auto Attendant
- Allows callers to be transferred to their specified personnel within a business.
Interactive Voice Response (IVR)
- A voice response system of pre recorded messages and menu items tailer made for each business to all callers to access information and reach the relevant personnel.
Automatic Call Distribution (ACD)
- All records produced by the PBX during communication is stored for analysis and reporting allowing your business to optimize its functions.
Flexible Extension Logic
- Multiple Line Extensions – one number rings multiple extensions simultaneously and in sequence
- Direct Inward System Access - Dial an internal extension directly from outside
Call Data Records (CDR)
- All records produced by the PBX during communication is stored for analysis and reporting allowing your business to optimize its functions.
Conference Bridging
- Unlimited Conference Rooms
- Access Control
Scalability
- Support for third party integration
- Remote branches can be connected with additional extensions or additional PBX(s) over WAN IP or Internet broadband connection.
Voice over IP
- VOIP technology allows the Defero Phone Systems to take advantage of the rapidly growing broadband switches to provide very low international call rates to any country on the planet and Intra-office calls at zero rate irrespective of where the other offices are located in the world.
Security
- Call to Overseas, Intra-Parish and Cell phones restricted by employee category or password.
